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User Experience Technology

Driving Circular Economy Digital Transformation

Experience is paramount in the circular economy. User experience technology becomes crucial to establishing and maintaining new business models as companies transition from ownership to access, from waste to reuse, and from products to services.
We help organizations design and deliver meaningful, seamless, and human-centered experiences, transforming interactions into value across every digital touchpoint.

Our Expertise

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End-to-End Experience Design

We begin by evaluating your business needs and goals, forecasting the ideal user journey, and evaluating your existing user experience technology landscape. Employing our proprietary, people-centric digital service design methodology, we co-create interactive prototypes tested with real users and stakeholders. We then determine the most fitting technology platform and outline a roadmap to deliver a Minimum Viable Product (MVP) that drives substantial business value.

User Experience Optimization

We enhance the efficacity of your digital products, services, and platforms by remodelling the user experience technology.
Through conception and co-design, we deliver consumer-like, intuitive experiences that improve satisfaction, foster engagement, and encourage sustainable adoption.

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Design & Implementation

With practical and innovative mindset, we help organization's structure applications for clarity and ease of use.
We focus on information architecture, experience mapping, categorization, navigation, and content labelling, ensuring every interaction is purposeful and resourceful.

User Research

Comprehension of user behaviour is the foundation of exceptional UX.
We gather insights through surveys, focus groups, and usability testing, then create personas and journey maps to guide design.
This process determines pain points and shapes solutions that resonate with users, driving adoption and satisfaction.

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As a service Business Model

Servitization is a primary enabler of Circular Economy, and surely one of the top strategies for companies who are willing to increase their profitability while being sustainable. As-a-service business models allow the shift from selling a product, to selling the value of that asset to users in need.

We help companies explore this opportunity - from the analysis of their current business models and operations, to the design and actual implementation of new as-a-service models, leveraging digital technologies and our proprietary methodology to activate new revenue streams.

Industry 4.0 Transition

Industry 4.0 is a well-known concept, yet only a few companies have taken action despite seeing its potential value. Digital technologies are completely remodeling industrial production processes, providing greater flexibility, increased productivity and higher quality.

We guide companies in the transition towards their “Future Factories”, starting with people across the enterprise and, only then, focusing on the technologies that could be more helpful to support employees working with complex equipment and processes and ultimately, to do more with less.

Customer Engagement Revolution

People’s lives revolve around interactions – with other people, brands, products and devices. In a world where the line between digital and physical is extremely blurred, organizations must design and deliver meaningful, next-level customer experiences in order to stay relevant and keep growing.

Bringing together a passion for data, design, technology and customers, we help companies model end-to-end experiences in the phygital world, reimagining their Sales, Marketing and Services digital platforms through a human-centered approach.

Intelligent Automation

To achieve real intelligent automation, an enterprise-wide approach is required - which means designing around people and technologies simultaneously.

Leveraging our approach and technological expertise, we help companies build solutions to achieve quality Augmented-Humans at scale, empowering their employees and letting them focus where they can make a real difference.

Innovation as a Service

Your people’s knowledge is an incredible (often underrated) resource to leverage - if guided with the right approach, it’s your own people who will make innovation happen.

We have developed a proprietary methodology to work with both people and technology: let us help you develop and launch MVPs, according to the Learning-by-doing concept, and deploy your innovation in the most effective way

Digital Technology Onboarding

Get your team aligned with the latest technologies, through our interactive workshops! This journey, tailored to your industry and needs, shows real use cases and practical examples about how emerging technologies can represent a competitive advantage for your company.

A perfect first step to start all-around company-wide digital transformation as well as area-specific digitization processes.

 Our Approach

Are you ready to drive the next wave of sustainable innovation?

Book a free discovery call with our experts to adapt your business for a circular future.

Our Partners

AWS  Microsoft   Google Cloud   negative-onestream-new-logomark

Case Study

Balancing Centralization and Localization: Polynt’s Unified HCM System for a Global Workforce

Polynt modernizes its HR management system obtaining streamlined global operations, enhanced analytics, and consistent, yet adaptable, HR processes across its international footprint.

Case Study

Sustainable Digital Catalog: Albia’s Transformation

Albia digitized its funeral catalog with Avvale, boosting advisor efficiency, cutting management time, and modernizing the customer experience.

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Driving Sales Success: Fratelli Branca's 100% Spike in Orders with SAP Emarsys

Discover how Fratelli Branca leveraged SAP Emarsys for their digital transformation, enhancing customer engagement, personalized interactions, and boosting sales through their online platform.

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The Future of Interaction with Service Stations

Before loyalty apps were mainstream, the Italian energy giant was inventing a hyper-connected program with Avvale, based on AWS cloud services.

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Tailor-Made Suite of Applications Platform to Manage Global Retail Store Network

Our global retail client needed a solution to improve communication and enable the rapid deployment of corporate guidelines.

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Virtual and Innovative Showroom: Lookcast Enters Fashion Maison Designs

Discover how our fashion and luxury client offers a highly customized digital showroom experience.

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The Future of Car Sharing: Connected Vehicles for Urban Mobility

Discover how our client has revolutionized car rental services, serving millions in the process.

Technology Enabled

“I did not know that was possible” is one of the most common outcomes of a conversation between a business team with a need and a Technology Expert.

That’s why Digital Technology Enablement is so critical: by showing use cases and real examples of technology applied, we lay the foundation for concrete incremental innovation development – ultimately empowering the business with technology as a force multiplier.

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People Centric

Digital Transformation is about using technology to transform business processes, models, and organizations.

It is about using the insights brought both by users and technology to envision new business models, markets, and more efficient ways of attracting, engaging, and delivering value to customers.

Focusing on people rather than processes or technologies, allows to envision lean solutions truly built around their business needs, maximizing benefits and  accelerating adoption.

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Methodology based

The beNIMBL Loop is a proprietary methodology designed to maximize the alignment between people and technology, helping companies introduce fast, tangible, and impactful innovations.

Six different variants have been tailored for specific scenarios and industries according to people and company objectives.

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