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From individual tasks to end-to-end processes, drive automation across your enterprise using the right mix of technologies.
The combination of human expertise with machine intelligence and digital technologies such as low-code, RPA, AI, and ML develop end-to-end automation flows across multiple services and systems, creating the competitive advantage.
Exponential technologies such as Robotic Process Automation (RPA), Document Understanding (DU), Natural Language Processing (NLP), Process & Task Mining, Artificial Intelligence (AI), and Low-Code/No-Code are worth nothing without humans.
To achieve real intelligent automation and process orchestration for the modern extended business processes, an enterprise-wide approach is required - which means designing around people and technologies simultaneously. In this way, organizations evolve from designing standalone solutions, while shaping a whole new way of working and achieving efficiency and reliability, supported by organizational change.
Automation Journey Design
A successful automation journey starts with a tailored and comprehensive yet pragmatic plan.
Our co-design inspired methodology and the intensive utilization of real use cases enable an effective journey design to quickly adapt and scale our customers' operations, in accordance with new requirements and demands. Different automation waves are defined with their business and financial impact to maximize ROI.
RPA & Document Understanding
Robotic Process Automation (RPA) & Document Understanding (DU) empower knowledgeable workers to spend less time doing manual tasks, drastically increasing efficiency and supporting business growth.
Our people-centric approach generates a strong ownership of the bots that become real assistants. We help companies through the initial automation journey definition, the implementation, and the evaluation of the impact to constantly improve the ROI.
Intelligent Business Process Management: Automation Orchestration
The Digital technologies available today create a profound opportunity to reimagine and optimize business processes across the entire ecosystem.
We help our customers reimagine their collaborative business processes, combining human and machine intelligence. Our proprietary methodology supports customers in designing new processes enabled by digital technologies to achieve tangible and sustainable business results.
Test automation offers a more consistent, scalable and effective approach to quality assurance that ultimately mitigates business continuity risks.
We help our customers' develop and design test automation programs, working alongside their quality assurance teams and supporting them with the tools and processes they need to manage and automate their work.
Intelligent Business Process Optimization with Process & Task Mining
Daily operations produce an incredible amount of data - taking advantage of them to optimize business processes can be difficult to achieve without the proper expertise and methodological approach.
We help our customers achieve full control of their processes, exploring process inconsistencies to improve efficiency and transparency, identifying process bottlenecks and optimization opportunities.
Our process mining as-a-service offering helps customer assess the current status of their business processes in weeks, so they can focus on making decision based on the insights gained.
Low Code/No Code Application Co-Design
Low-code application platforms are key to streamlining software development, lowering costs, and increasing application delivery speed.
In the modern context of extended and collaborative business processes, companies need to design solutions involving all the stakeholders from the ecosystem to ensure the outcome meets everybody's needs.
We help customers with an end-to-end approach that allows to Co-design solutions rapidly and effectively by taking advantage of service design methodologies. We also help with the selection of the right low-code/no-code platform, and with the implement, enablement and support of the solution.
Citizen Developer Governance Model Design
A citizen developer governance model can be a powerful tool for accelerating the transformation of an organization into a digital business. Empowering non-technical employees to create business solutions, creates a unified development team that can produce faster, higher quality, enterprise solution tailored around specific business challenges.
The IT organization is a key partner for the enablement of a true citizen developers model. It can support their activities, ensuring that the apps they create are secure and compliant with standards and best practices.
We help companies design a tailored governance model, acquire and develop the right competencies to capture this incredible opportunity to accelerate their digital transformation.
Servitization is a primary enabler of Circular Economy, and surely one of the top strategies for companies who are willing to increase their profitability while being sustainable. As-a-service business models allow the shift from selling a product, to selling the value of that asset to users in need.
We help companies explore this opportunity - from the analysis of their current business models and operations, to the design and actual implementation of new as-a-service models, leveraging digital technologies and our proprietary methodology to activate new revenue streams.
Industry 4.0 is a well-known concept, yet only a few companies have taken action despite seeing its potential value. Digital technologies are completely remodeling industrial production processes, providing greater flexibility, increased productivity and higher quality.
We guide companies in the transition towards their “Future Factories”, starting with people across the enterprise and, only then, focusing on the technologies that could be more helpful to support employees working with complex equipment and processes and ultimately, to do more with less.
People’s lives revolve around interactions – with other people, brands, products and devices. In a world where the line between digital and physical is extremely blurred, organizations must design and deliver meaningful, next-level customer experiences in order to stay relevant and keep growing.
Bringing together a passion for data, design, technology and customers, we help companies model end-to-end experiences in the phygital world, reimagining their Sales, Marketing and Services digital platforms through a human-centered approach.
To achieve real intelligent automation, an enterprise-wide approach is required - which means designing around people and technologies simultaneously.
Leveraging our approach and technological expertise, we help companies build solutions to achieve quality Augmented-Humans at scale, empowering their employees and letting them focus where they can make a real difference.
Your people’s knowledge is an incredible (often underrated) resource to leverage - if guided with the right approach, it’s your own people who will make innovation happen.
We have developed a proprietary methodology to work with both people and technology: let us help you develop and launch MVPs, according to the Learning-by-doing concept, and deploy your innovation in the most effective way
Get your team aligned with the latest technologies, through our interactive workshops! This journey, tailored to your industry and needs, shows real use cases and practical examples about how emerging technologies can represent a competitive advantage for your company.
A perfect first step to start all-around company-wide digital transformation as well as area-specific digitization processes.
Our robust proprietary digital service design methodology is based on the most innovative and effective people-centered framework to transform ideas into feasible solutions that can be implemented quickly, while ensuring full alignment between people and technology.
“I did not know that was possible” is one of the most common outcomes of our Advisory Services after 2-3 weeks from the beginning.
For every business need there are thousands of technologies on the market, how do you choose? That’s why Digital Technology Onboarding is so critical: By showing use cases and real examples of technology applied, we lay the foundation for concrete incremental innovation development – ultimately empowering the business with technology as a force multiplier. With our technology agnostic approach we are able to help you to choose the best technology for your specific needs in some weeks not months.
Digital Transformation is about using technology to transform business processes, models, and organizations. It is about using the insights brought both by users and technology to envision new business models, markets, and more efficient ways of attracting, engaging, and delivering value to customers.
Focusing on people rather than processes or technologies allows clients to envision lean solutions truly built around their business needs, maximizing benefits and accelerating adoption.
We propose a pragmatic, tangible approach to digital transformation: Leveraging on design-focused and service design methodologies paired with our technological DNA and ability to execute, we help companies to introduce feasible, usable innovation in their organizations and transform into digital responsible leaders.
The modern advisory service has to master a mix of skills such as innovative technology expertise, service design methodologies, digital R&D and user research using the most effective innovation frameworks. The first stage of our approach is to design a tailored journey, taking in consideration the starting point and your specific goals in order to reach the expected result in a fast and effective way.
Madrileña Red De Gas Reduces Response Time from Hours to Minutes with RPA
Discover how Madrileña Red De Gas added significant speed to response times using RPA.
NS Agro Grows Marketing Strategy Using Automation
NS Agro sought to establish a strong marketing foundation with accurate data and integrated channels to achieve their marketing goals.
“I did not know that was possible” is one of the most common outcomes of a conversation between a business team with a need and a Technology Expert.
That’s why Digital Technology Enablement is so critical: by showing use cases and real examples of technology applied, we lay the foundation for concrete incremental innovation development – ultimately empowering the business with technology as a force multiplier.
Digital Transformation is about using technology to transform business processes, models, and organizations.
It is about using the insights brought both by users and technology to envision new business models, markets, and more efficient ways of attracting, engaging, and delivering value to customers.
Focusing on people rather than processes or technologies, allows to envision lean solutions truly built around their business needs, maximizing benefits and accelerating adoption.
The beNIMBL Loop is a proprietary methodology designed to maximize the alignment between people and technology, helping companies introduce fast, tangible, and impactful innovations.
Six different variants have been tailored for specific scenarios and industries according to people and company objectives.