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Application Managed Services

Proactive Governance for Confident Innovation

In a dynamic application landscape, we provide proactive governance that emphasizes prevention and continuous optimization, empowering businesses to innovate with confidence and evolution through incremental steps.

Our Capabilities

We deliver end-to-end application support with a proactive, personalized approach. Our focus on stability, scalability, and continuous improvement allows clients to concentrate on their core business.

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Enterprise Applications Support

Our Application Managed Services deliver unified support for enterprise applications across leading vendors like SAP, Microsoft, Oracle, OneStream, and Mulesoft, as well as major cloud platforms including AWS, Google Cloud, and Azure. Our broad coverage ensures reliable maintenance, optimization, and evolution so customers can trust their applications to drive value while focusing on their core business.

Global Expertise with Local Presence

Our global delivery model combines worldwide reach with local expertise. Through our managed services approach, we deliver consistent, high-quality support across all regions. With Centers of Excellence in North and Latin America, Europe, and the Middle East, we provide in-language, in-time-zone support tailored to local requirements. Unified processes, SLAs, and ITIL standards ensure consistent service across all regions.

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Balancing Governance & Innovation

We help customers maintain stability while continuously evolving their application landscape. By aligning with business needs and leveraging deep technical expertise, we design and deploy new features that enhance competitiveness and ensure applications stay ahead of market demands.

ITSM Tools Implementation & Governance

We implement best-in-class ITSM tools and processes to streamline service management and enhance operational efficiency. As part of our managed services offering  we simplify workflows – from testing to automation – and collaborate closely with customer teams to build tailored ITSM and knowledge base solutions that ensure smooth, scalable operations.

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Regulatory Compliance & Certifications

Our support model is built to meet diverse regulatory standards including HIPAA, ITAR, FDA, and GDPR. With certifications like ISO 27001, SOC 1, and SOC 2 Type II, and annual audits, we ensure secure, validated processes that align with industry-specific compliance needs.

Full Range of Tailored Services

We offer a flexible catalog of services – from preventative maintenance to infrastructure managed services and business continuity – designed to support every stage of transformation. Our tailored approach includes training and changes management, enabling scalable support that evolves with each customer’s unique operational model.

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 Our Approach

We design customer-centric services with a structured and efficient approach, optimizing operations to maximize value and reduce costs. As part of our Application Managed Service offering, we continuously enhance applications and processes to meet evolving business needs and ensure long-term operational excellence.

tailor

Tailor

We tailor and customize services around each customer using a structured, lean methodology. By mapping objectives and aligning expectations, we design solutions that precisely meet individual needs with maximum efficiency.
identify

Identify

We uncover operational inefficiencies to enhance value and reduce ownership costs. Through knowledge transfer, ITIL-based assessments, and benchmarking, we identify quick-win initiatives that deliver immediate impact.
manage

Manage

We manage and ensure seamless service delivery focused on customer satisfaction and risk mitigation. Our transparent operations uphold high standards in quality, coverage, and SLA compliance, while continuously monitoring performance for improvement.
innovate

Innovate

We drive ongoing innovation in applications and processes to stay aligned with business evolution. By analyzing trends, gathering feedback, and adapting delivery models, we proactively enhance services to meet changing organizational needs.

Are you ready to drive the next wave of sustainable innovation?

Book a free discovery call with our experts to adapt your business for a circular future.

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Our Partners

AWS   SAP  Microsoft     Google Cloud negative-onestream-new-logomark  MuleSoft      UiPath    Oracle     cch tagetik

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Italian Insurance Leader Reduces 60% Processing Time Leveraging AMS

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