- Connecting People & Products
- Business Ecosystem Collaboration
- Enterprise Operations
- Digital Manufacturing
- Digital Ecosystem
- Performance Management
- Exponential Technology Foundation
- Cloud Adoption
- Data & Analytics
- Technology Transformation
- Technology Governance
Application Managed Services
In a constantly evolving application ecosystem, companies need to focus on continuous innovation with the peace of mind that the governance of their applications is under control. We adopt a proactive, strategic approach that focuses on prevention rather than reactive problem-solving while constantly enabling application optimization and evolution through incremental steps.
We provide comprehensive, end-to-end management of enterprise applications with proactive and personalized support. We specializes in maintaining, optimizing, and enhancing our customers' applications so that they can focus on their core business. Our approach ensures stability and scalability of the application portfolio, increased collaboration, and greater focus on continuous improvement.
Enterprise Applications Support
Our Application Managed Services provide an all-in-one solution for our customers' enterprise applications.
We support applications from all major vendors including SAP, Microsoft, Oracle, OneStream, Mulesoft, and more as well as all major platform providers such as AWS, Google, and Microsoft.
Our extensive portfolio coverage allows us to provide maintenance, optimization, and evolution so that our customer can rely on their applications and trust that they can support and add value to their operations while they focus on their business.
Global Expertise with Local Presence
A high-touch managed services model requires the ability to support global operations with a local presence, ensuring support is provided within the same time zone, in-language and with a clear understanding of the specific application localization requirements.
We supports our customers' operations through a global model and Center of Expertise with local presence in North and Latin America, Europe, and the Middle East.
Across the globe, we leverage the same ITIL guidelines, operating model, SLAs, infrastructures, and processes to ensure our customers' local operations have the same consistent experience.
Regulatory Compliance & Certifications
We support customers in multiple countries and industries and are able to support different regulatory compliance including Hippa, ITAR, FDA, and GDPR.
Our certifications include ISO 27001, SOC 1, and SOC2 type 2, and we go through a yearly audit and re-certification process.
Our support model is designed to take into account the different regulatory requirements in terms of validation, processes training, and security.
Full Range of Tailored Services
Our services are designed to support customers at every stage of their transformation with a comprehensive catalog that include preventative maintenance, application and infrastructure managed services, and business continuity services.
We understand every organization is unique, and so we tailor our services accordingly, helping customers evolve their organizations and operational model through the required training and change management - always providing a flexible and scalable support that can evolve with their business.
We design services to meet customer needs with a structured, efficient, and people-centric approach. We optimize operations for maximum value and cost reduction, while constantly improving applications and processes to meet evolving customer needs.
“I did not know that was possible” is one of the most common outcomes of a conversation between a business team with a need and a Technology Expert.
That’s why Digital Technology Enablement is so critical: by showing use cases and real examples of technology applied, we lay the foundation for concrete incremental innovation development – ultimately empowering the business with technology as a force multiplier.
Digital Transformation is about using technology to transform business processes, models, and organizations.
It is about using the insights brought both by users and technology to envision new business models, markets, and more efficient ways of attracting, engaging, and delivering value to customers.
Focusing on people rather than processes or technologies, allows to envision lean solutions truly built around their business needs, maximizing benefits and accelerating adoption.
The beNIMBL Loop is a proprietary methodology designed to maximize the alignment between people and technology, helping companies introduce fast, tangible, and impactful innovations.
Six different variants have been tailored for specific scenarios and industries according to people and company objectives.