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Lavazza Group reshapes Financial Reporting and Accounting across 19 Subsidiaries using Intelligent Automation

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Since 1895, Lavazza Group has been a leader in the global coffee market, rooted in Italian tradition like a finely crafted espresso. For 130 years, Lavazza has balanced heritage and innovation, from Luigi Lavazza’s first blends to the iconic espresso served in space. With a mission to deliver the ultimate coffee experience and create sustainable value, Lavazza consistently strives for excellence, always “a modo mio”.

The Challenge

Operating globally with over 40 subsidiaries, Lavazza faced significant challenges in managing distributed financial processes across diverse systems and operational models. The need to consolidate the financials of new acquisitions, such as MaxiCoffee, alongside increasing workload during peak periods underscored the importance of a harmonized, automated approach. The company required a solution to accelerate integration, reduce monthly and annual closing cycles, simplify internal processes, and ensure high compliance standards. As Lavazza expanded into new markets, scalability and flexibility became critical to manage workloads effectively and enhance accuracy and timeliness in financial operations.

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The Approach

Lavazza turned to Avvale’s expertise to redesign its Financial Reporting & Accounting architecture with an integrated, sustainable vision. Avvale led a targeted “Automation Journey” leveraging the UiPath Business Automation Platform, starting with a strategic discovery phase to identify critical areas for efficiency and scalability. Over 30 finance processes were analyzed, prioritizing those with high automation potential. Through the adoption of Intelligent Automation solutions, Avvale implemented a modular and flexible approach that enabled the automation of more than 20 key processes and introduced unattended bots, attended and custom dashboards for autonomous management of accounting flows by teams.

This strategic roadmap gradually involved new departments and international branches, implementing new technologies step by step while seamlessly integrating them with the existing SAP systems. Thanks to this integration, Lavazza has transformed its accounting management into a harmonized, highly governable, and centralized process. By introducing dedicated automations - such as the consolidation of MaxiCoffee, cash receipt clearing, and IFRS 16 management - Lavazza has further centralized and streamlined workflows, reducing operational times and enhancing control over company data. The result is an agile and scalable accounting structure capable of evolving alongside the company’s growth.

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The Impact

The integration of Intelligent Automation into Lavazza's financial processes has delivered significant results in terms of efficiency and governance, achieving payback within just a few months. Monthly and annual closing times have been reduced, and accounting processes are now fully centralized and scalable. Through automation, Lavazza has successfully optimized and harmonized existing business processes while developing new ones, ensuring operational continuity and consistency. More broadly, the introduction of Intelligent Automation tools has allowed Lavazza employees to enhance performance and improve work-life balance. The energy saved is redirected toward more strategic activities, as well as personal training and development.

Thanks to these innovations, data governance and security have been strengthened, ensuring high compliance and enabling agile responses to the challenges of multinational management. Integration with SAP and the use of robots have simplified the management of complex processes, promoting scalability and the replicability of automations across all Group companies, while ensuring greater flexibility in adapting to regulatory changes. Overall, with the support of Avvale, Lavazza has improved employees' quality of work life by reducing stress during workload peaks and facilitating large-scale operations management, all in line with the company’s values of sustainability and innovation.

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