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Supermajor Oil Company Seamlessly Connects Thousands of Suppliers and Users with Web Portal Solution

Our client is an Italian multinational energy company headquartered in Rome. Considered one of the seven supermajor oil companies in the world, they employ over 32,000 people in nearly 62 countries. The company's priority is integrating sustainability into its business model, ensuring a socially just energy transition, and guaranteeing access to energy for everyone while actively safeguarding the environment.

The Challenge

With over 26,000 suppliers and 36,335 active users, our client recognized the need for a unified access point to streamline supplier interactions. Their previous system lacked a centralized platform, resulting in fragmented processes and a reliance on offline operations. The goal was to replace it with a fully comprehensive and integrated hub to enhance efficiency, improve user experience, and centralize operations.
Since Avvale had a long-standing relationship with the client in the system integration field, by choosing us, they benefited from a competitive, trusted partner who could navigate the complexities of their systems and deliver successful outcomes driven by our knowledge of internal processes.
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The Approach

In collaboration with the client, we decided to develop an interactive platform as the only point of access to collaborate with the company. The solution is a web portal that serves as a front-end development platform, using a web CMS (content management system) to create and manage the visual interface and user experience. A key aspect is the presence of a high-level programming language in the backend, independent from the installed infrastructure, allowing the portal to be customized and tailored according to the company's specific needs without restrictions by the underlying infrastructure. To ensure the effective operation of the solution, we implemented the supporting infrastructure and operational logic using an Application Server, managing the underlying processes and basic functionality required for the portal,  granting a seamless and reliable user experience.

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The Impact

By implementing a secure and streamlined platform, the collaboration between our client and its suppliers has significantly improved, enhancing engagement and efficiency.
A simplified registration process grants suppliers access to a secure private area to seamlessly exchange data and documents throughout the collaboration and easily manage banking details for invoice payments, ensuring smooth financial transactions.
The portal allows for independent management of users' roles and customization of skills, fostering greater autonomy and flexibility in their collaboration. Suppliers can now easily apply for specific company and merchandise groups, aligning their offerings more precisely with client requirements. They can also track the status of their qualifications and monitor contract statuses, facilitating better resource planning and decision-making.
The portal streamlines the invoicing process, automatically receiving invoices and providing real-time updates on the processing status.
Thanks to a user-friendly interface, suppliers can conveniently upload required documentation and submit necessary anti-mafia documentation, ensuring compliance and smooth information exchange.
Centralizing functions in a single point fosters a more sustainable and circular approach. It reduces time consumption, as suppliers can easily access the necessary tools and information in one location, and decreases e-mail communication, minimizing web traffic. The portal's content certification feature ensures the accuracy and reliability of information shared, supporting a more sustainable supply chain.

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