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TIVIT Migrates Its Budget, Planning and Control Solution to the Cloud and Increases Operational Efficiency

While they expertly deliver innovation and quality to their customers, Callaway Golf’s previous planning and reporting tool wasn’t making the cut. To evolve their enterprise, the sports giant decided to replace their outdated planning software with SAP Analytics Cloud for planning.

Together with Avvale, Callaway Golf successfully implemented SAP Analytics Cloud across their global enterprise in just 6 months. Now, Callaway Golf has a single, consolidated planning solution that has enabled streamlined expense and asset plans so they can focus on what they do best– revolutionizing the sporting world with cutting edge equipment.

TIVIT is a Brazilian multinational digital solutions company with operations in ten Latin American countries. The company supports its clients in the evolution of their business through digital solutions divided into four business lines: Digital Business, Cloud Solutions, Digital Payments, and Technology Platforms.

The Challenge

Recognized for its deep knowledge in complex processes and critical operations, TIVIT has built a history of successful competitive differentials such as pioneering, operational excellence, and consultative approach. With more than 25,000 employees among 17 offices in Brazil, TIVIT manages strategy and operations for over 1,200 clients. Given the magnitude of their company, it’s a necessity to have an extensive infrastructure to enable scalability, reliability, and data security.

To set the scene: During 2012 in the financial sector, there were two billion transactions through Direct Automatic Debit (DDA) and more than 15 billion credit and debit card transactions. Every day, more than 1,500 new establishments are accredited to a major company in the credit card market. TIVIT provides software development and support services for 35 countries, with a diverse set of clients, including banks, insurance providers, credit card companies, utilities, and retail, among others. 

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The Approach

Since 2013, TIVIT had been using an on-premise planning tool. While the solution was sufficient in the past, it did not provide the agility and autonomy of a cloud environment. Additionally, several applications were created with obsolete information. Consequently, this motivated TIVIT to explore options that offer a robust systemic solution that is capable of serving multiple departments within the company in order to unify their processes and create efficient workflows.

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The Challenge

Before integrating SAP Analytics Cloud, Callaway Golf's planning landscape centered around SAP's legacy planning solution, Business Planning and Simulation (BPS). While BPS met Callaway Golf's planning needs for many years, the enterprise began to experience limitations with their old solution:

  • Disconnected plans across the board: As Callaway Golf expanded and acquired new brands, planning processes greatly differed across the enterprise with some business units using Excel spreadsheets and others using legacy solutions for planning.
  • Outdated planning functionalities: The existing legacy planning solution lacked many modern functionalities. Among them, salary calculations and asset depreciation automation needed improvement. As a result, it became difficult to create detailed and accurate forecasts across the globe.
  • Significant IT support: The legacy solution required continuous management from IT to maintain runtime. IT had to carve out a full day every week to manually maintain the solution.
  • No single source of truth: Various departments and brands used different data sources, which led to data silos across the organization, making it difficult to gain a clear picture of the enterprise's planned expenses.
  • Rigid user interface: Legacy forecasting system was difficult to navigate and lacked working functions and calculations across the board, such as planning on depreciation and existing assets, adding vendors or members on the fly, and breaking down their cost center expense planning forecasts.

The Approach

With Avvale experts on their side, Callaway Golf laid out the following goals for their new planning landscape with SAP Analytics Cloud:

  • Crowdsource and consolidate plans across the enterprise to gain a global overview of their planned expenses and expand the input capabilities to each responsible owner.
  • Leverage elevated planning functionalities to create faster and more accurate forecast cost center expense and asset reports. The ability to customize calculations enhances and automates the reporting metrics.
  • Harness the power of self-service analytics to alleviate IT from the burden of simple maintenance and data entry requests, so they can focus on high-ROI tasks.
  • Maximize user-driven admin capabilities to control the management of calculations and forms.
  • Create new KPls driven by the business needs.

When SEM-BPS was the center of Callaway Golf's planning landscape, flexibility was a huge factor that was missing. SAP Analytics Cloud contains powerful scenario planning capabilities that help organizations quickly uncover actionable insights to make data-driven decisions. For Callaway Golf, SAP Analytics Cloud's modern planning functionalities provided users with the ability to:

  • Add members on the fly
  • Plan on existing as well as planned assets and automatically calculate the depreciation of values
  • Test "what-if" scenarios for deeper analysis by creating private versions of plans
  • Customize the solution based on their current business process
  • Perform driver-based calculations
  • Empower users to execute end-to-end planning scenarios, without the help of IT

The Impact

With the cloud implementation, TIVIT was able to reduce their costing process from three days to two, increase data accuracy, and grant more autonomy to their team. The company now depends less on support and can make more informed decisions using optimized data analysis. Workflows have been streamlined, giving management more time to focus on planning and budget control. The system also allows for scenario simulations, ad-hoc analysis and queries, and integration with other solutions.

The costing module now runs efficiently and HR budgets can be done on the same platform. This migration to the cloud ensures better performance, centralization, and data security. Users can now create optimized budget and forecast processes, which eliminates manual processes and prioritizes governance, auditing, and security practices. These factors provide a strong foundation for TIVIT to achieve immediate results and open up new opportunities for growth.

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