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Naturgy Adapts Agile Approach to Procedures Management

While they expertly deliver innovation and quality to their customers, Callaway Golf’s previous planning and reporting tool wasn’t making the cut. To evolve their enterprise, the sports giant decided to replace their outdated planning software with SAP Analytics Cloud for planning.

Together with Avvale, Callaway Golf successfully implemented SAP Analytics Cloud across their global enterprise in just 6 months. Now, Callaway Golf has a single, consolidated planning solution that has enabled streamlined expense and asset plans so they can focus on what they do best– revolutionizing the sporting world with cutting edge equipment.

Naturgy is one of the largest international integrated gas and electricity companies, with a presence in 20 countries and 16 million customers. With more than 175 years of history, Naturgy is the leader in gas distribution in Spain and Latin America. The company generates, distributes, and markets energy and services, working to ensure the well-being of people, progress of companies and society, and sustainability of the planet. 

The Challenge

Naturgy had a pressing need for a dynamic solution that could manage procedures and tenders in a rapidly evolving business environment. The goal was to stay ahead of the competition by adapting to the growing operation models of the company. The solution had to be flexible and capable of supporting UFD activity, which would enable users to manage procedures and records more efficiently. Speed was of the essence, but so was the ability to make changes on the fly in response to any future needs. With all these factors in mind, the team set out to create a cutting-edge solution that would help the client stay ahead of the game.

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The Approach

Avvale approached the development of Naturgy's solution with speed and efficiency in mind, adopting the Agile methodology and utilizing low code tools to quickly create a solution that would automate simple tasks and optimize file tracking and processes. The team also aimed to improve communication with third parties for billing and payment.

One of the key features of the chosen solution is an API Rest, which enables integration with other tools and facilitates data exports for analytics. With this cutting-edge solution, Naturgy can improve its overall business processes, streamline communication, and gain a competitive edge in the marketplace.
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The Challenge

Before integrating SAP Analytics Cloud, Callaway Golf's planning landscape centered around SAP's legacy planning solution, Business Planning and Simulation (BPS). While BPS met Callaway Golf's planning needs for many years, the enterprise began to experience limitations with their old solution:

  • Disconnected plans across the board: As Callaway Golf expanded and acquired new brands, planning processes greatly differed across the enterprise with some business units using Excel spreadsheets and others using legacy solutions for planning.
  • Outdated planning functionalities: The existing legacy planning solution lacked many modern functionalities. Among them, salary calculations and asset depreciation automation needed improvement. As a result, it became difficult to create detailed and accurate forecasts across the globe.
  • Significant IT support: The legacy solution required continuous management from IT to maintain runtime. IT had to carve out a full day every week to manually maintain the solution.
  • No single source of truth: Various departments and brands used different data sources, which led to data silos across the organization, making it difficult to gain a clear picture of the enterprise's planned expenses.
  • Rigid user interface: Legacy forecasting system was difficult to navigate and lacked working functions and calculations across the board, such as planning on depreciation and existing assets, adding vendors or members on the fly, and breaking down their cost center expense planning forecasts.

The Approach

With Avvale experts on their side, Callaway Golf laid out the following goals for their new planning landscape with SAP Analytics Cloud:

  • Crowdsource and consolidate plans across the enterprise to gain a global overview of their planned expenses and expand the input capabilities to each responsible owner.
  • Leverage elevated planning functionalities to create faster and more accurate forecast cost center expense and asset reports. The ability to customize calculations enhances and automates the reporting metrics.
  • Harness the power of self-service analytics to alleviate IT from the burden of simple maintenance and data entry requests, so they can focus on high-ROI tasks.
  • Maximize user-driven admin capabilities to control the management of calculations and forms.
  • Create new KPls driven by the business needs.

When SEM-BPS was the center of Callaway Golf's planning landscape, flexibility was a huge factor that was missing. SAP Analytics Cloud contains powerful scenario planning capabilities that help organizations quickly uncover actionable insights to make data-driven decisions. For Callaway Golf, SAP Analytics Cloud's modern planning functionalities provided users with the ability to:

  • Add members on the fly
  • Plan on existing as well as planned assets and automatically calculate the depreciation of values
  • Test "what-if" scenarios for deeper analysis by creating private versions of plans
  • Customize the solution based on their current business process
  • Perform driver-based calculations
  • Empower users to execute end-to-end planning scenarios, without the help of IT

The Impact

This new solution has greatly improved the tracking and management of processes and files. As a result, Naturgy gains insight into identifying deficiencies and areas of improvement. This type of visibility also provides a global view of different teams and their workflows.
With a single communications platform to third party vendors, all workflows are located in one centralized system instead of multiple. The invoice creation process has been streamlined and time spent on this task has been reduced. 
Combining the low code environment with the Agile methodology allowed the team to adapt to any changes that occurred during development without impacting the delivery timeline-- dexterity that the company still maintains today.
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