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Enhancing Resource Management: Milano Ristorazione's Data-Driven Transformation

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In the bustling streets of Milan lies Milano Ristorazione, a public company that manages catering services for schools, hospitals, and other institutions in the city. Founded in 1984, it aims to provide nutritious meals while promoting sustainability and local sourcing. With a focus on quality and community well-being, it plays a crucial role in ensuring access to healthy food for Milan's residents.

The Challenge

Milano Ristorazione is responsible for the supply chain related to the procurement and management of meals for canteens across Milan. This involves various complex business aspects:

  • Supply of raw materials, meal preparation, and logistics
  • Menu management for calorie intake and intolerances
  • Monitoring of costs related to the supply chain (personnel, kitchens, contracts)
  • Tracking of registrations for the canteen service
  • IT Infrastructure

Given the considerable amount of data generated daily by these processes, Milano Ristorazione faced significant challenges in managing resources effectively. To maintain and improve the quality of their canteen service, they needed a robust data analytics solution to reduce resource wastage and optimize operations.

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The Approach

Avvale stepped in to provide a comprehensive data analytics solution tailored to Milano Ristorazione’s needs. By adopting the Qlik platform, we enabled Milano Ristorazione to analyze and monitor the data generated by their business processes. Our approach included:

  • Development of tailored dashboards, KPIs, and flow controls leveraging data from back-end systems such as SAP and AWS.
  • Centralized reporting structure to facilitate tool adoption across the company, ensuring all employees had access to a common interface for data comprehension and decision-making.
  • Implementation of specific monitoring capabilities, including:
    • Comparing data related to canteen registrations with payments received to highlight potential inefficiencies.
    • Monitoring cash flow and treasury to identify growth areas or differences between fiscal periods.
    • Analyzing logistics data to identify discrepancies between trips and the number of meals, allowing for immediate corrective actions.
    • Correlating management costs of distribution points with meals provided to gain insights into individual distribution points.
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The Impact

The implementation of Avvale's data analytics solution brought transformative results for Milano Ristorazione. By reducing resource wastage, Milano Ristorazione achieved significant cost savings, allowing them to allocate more resources towards enhancing meal quality and sustainability initiatives. Operational efficiency saw a notable improvement as real-time monitoring and analysis of key performance indicators enabled swift and informed decision-making. This not only improved service quality but also enhanced transparency throughout the supply chain.

By partnering with Avvale, Milano Ristorazione now has the tools and insights necessary to continue its mission of providing nutritious, sustainable meals to Milan's residents while optimizing its operations and resources.

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