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Optimizing Medicine Distribution with Mobile and Real-Time Access

Our client is a private non-profit corporation operating within Colombia's social protection and security system. They prioritize holistic individual needs and offer diverse services, including recreation, tourism, education, and healthcare. Their mission is to enhance the quality of life of their members while contributing to Colombia's social development.

The Challenge

Our client faced the challenge of inefficient logistics processes within their medicine dispatch warehouse, hindering their ability to deliver timely and cost-effective services. The goal was to streamline operations from order preparation to dispatch, eliminate intermediate storage stages, reduce operating costs, and enable SAP functionalities through mobile terminals to facilitate collaboration and expedite the supply and distribution process to their stores.

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The Approach

As a trusted partner, Avvale implemented the SAP Cross-Docking solution, a functionality of SAP Extended Warehouse Management (EWM) designed  to optimize the storage and distribution process of products by minimizing warehousing.  The project began with a thorough planning and design phase to understand existing business processes, integration points, material flows, and criteria for goods selection. This foundational work allowed us to configure the system to meet the client's specific needs.

Avvale's deep understanding of the client's operations enabled the joint definition of detailed operational processes for cross-docking, including employee roles, workflows, and exception handling scenarios. Post-implementation, continuous monitoring and optimization were key to ensuring the success of the new system in enhancing the medication dispatch process.

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The Impact

Avvale’s implementation of the SAP Cross-Docking solution transformed our client's logistics management. By eliminating intermediate storage and optimizing logistical processes, they significantly reduced operational costs associated with distribution. The new system enhanced operational efficiency in transportation and national distribution, contributing to overall business efficiency.

The integration of real-time mobile access to SAP functionalities further improved logistics management and customer service quality, significantly reducing manual errors and improving inventory management and order preparation.

Moreover, the solution's impact extended to sustainability. By reducing the need for long-term storage, the client lowered costs associated with maintaining large inventories and reduced the environmental footprint of storage facilities. The decrease in energy consumption for refrigeration, lighting, and other operations contributed to a more sustainable business model.

Through the successful partnership with Avvale and the implementation of the SAP Cross-Docking solution, our client now enjoys greater agility, increased visibility, and real-time control over material flows and inventory, enabling them to meet their logistical challenges with an intelligent, efficient, and sustainable approach.

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