Contact us
Contact us

 

 

Financial Evolution: Unifying Operations Through a Centralized Self-Management Portal 

Our client is one of Colombia’s largest and most strategic companies, operating across the entire hydrocarbon value chain, from exploration and production to refining, transportation, and commercialization.  With a strong presence in Colombia and expanding operations into Brazil, Mexico, and the United States, the company plays a critical role in the energy sector. Its extensive network of over 18 subsidiaries drives growth and innovation across multiple regions. 

The Challenge

Giving continuity to the innovation and digital transformation strategy, the company’s Financial Operations Department needed to integrate, optimize and automate the systems and bots that are currently configured on multiple platforms. The goal was to consolidate them into a single self-management portal. This centralized portal will improve the financial area processes, including portfolio management, collection, payments, accounts payable, invoicing, tax and accounting management in more than 18 subsidiaries nationwide.

The Department was seeking a secure, centralized access point that optimizes the use of resources, integrating with existing financial information systems, and enabling real-time self-management of requests with automated tracking and timely resolution. The additional objective was to improve the user experience in searching, querying, sorting, and escalating information. 

cs-LATAM-Financial-Ev-01

The Approach

Avvale led the implementation of the company's Financial Self-Management Portal, ensuring alignment with the objectives of senior management. From the outset, the focus was on deeply understanding the company's processes, KPIs, and specific needs to deliver a customized, robust, and secure solution. Divided into three phases and guided by agile methodologies such as Design Thinking, the project evolved from conception to the refinement of the user experience.  Avvale crafted a solution that fused advanced SAP and OpenText integrations within a user-friendly portal, covering areas such as communication, purchasing, finance and sales, ensuring more agility, autonomy and efficiency for customer operations.

 

cs-LATAM-Financial-Ev-02

The Impact

The implementation of the Financial Self-Management Portal transformed the company's financial operations by centralizing queries and procedures on a secure, integrated platform. It has automated 100% of manual tasks, significantly reducing calls and emails between areas and generating estimated savings of up to 1,250 man-hours per month. The portal improves customer and supplier service, streamlines processes such as payments, invoicing and tax management, and enables progress towards a single tax system for the company and its subsidiaries. Along with strengthening relationships with stakeholders, the portal increases operational and financial sustainability, promoting practices in line with corporate responsibility and adapting efficiently to regulatory changes. 

cs-LATAM-Financial-Ev-03